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The Road Runner Comet
1/7/2009
Road Runner online technical chat now available 24/7!
As a compliment to our premier high-speed online service, we are committed to providing you with the best technical support available. Using our Online Help Desk, http://help.rr.com, you'll find answers to just about any technical question you might have. Plus, we have a real-time online chat that allows you to communicate one-on-one with a technical specialist. You may also reach technical support 24 hours a day, 7 days a week by dialing 1-877-WWW-FAST..

Industry News

CNN Reports ADSL Bandwidth Isn't Guaranteed

AM Radio Doesn't Mix with ADSL

Scientific American Test Drives Internet Over Cable

MediaOne Reports Increased Internet Use Among Family

How Cable Got Me Hyperwired

IBM Works With Road Runner To Test Online Music Purchases

Cable modems win over the next three to five years say AOL & MindSpring

Cable Modem Usage to reach 3 Million users!
As the best choice for broadband technology, cable modems are projected to have 3 million subscribers by the end of 2000! With new technologies like DOCSIS certified modems hitting the market, it is no doubt that cable modems are quickly becoming the favorite among Internet users. Road Runner alone will accounted for 1 million subscribers by last fall. Check out the full story from Kinetic Strategies.

Road Runner Is Now Available In Cleveland County!
Residents of Shelby and Cleveland County will be glad to hear that Time Warner Cable is now offering the Road Runner service in your area. To order Road Runner in Cleveland County, call 406-5603.

Road Runner Launches In Gaston County
Time Warner Cable subscribers joined the news media and city and county officials at the Schiele Museum May 12-14 for the launch of both Road Runner and Digital Cable service in Gaston County. A Road Runner kiosk remained at the Schiele Museum all summer, providing Gaston County residents with an ongoing opportunity to try out Road Runner first-hand. Time Warner Cable was also the sponsor of the Scaly & Slimy exhibit at the museum, which ran through August 20th. To order Road Runner in Gaston County, call 864-8327.
New York Times says DSL is "problem-ridden"
Customers are stymied from dealing with the complexities of Digital Subscriber Lines (DSL). Even Andy Grove, the chairman of the Intel Corporation, had to wait a week for his D.S.L. service to be repaired in his Silicon Valley home. Also, unlike cable, D.S.L. is limited by the location of telephone switching equipment. Check out the full story.

Road Runner Comes to Union County
Thousands of visitors to Monroe's annual Blooming Arts Festival had their first taste of Time Warner Cable's Road Runner service at our May 5-7th launch event for Union County. With help from the folks at Heartwood Computers, a dozen kiosks were available for festival visitors to put Road Runner through its paces. To order Road Runner in Union County, call 289-3168.
 
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